Refund policy

Refund policy:

Please note that we do not accept order cancellations, returns or refunds. Unless, of course, there is an error made on Ivy Edge. Design’s behalf. In which case, we will work with you as quickly as possible to rectify the problem. Please notify us via our social media or email within 24 hours of receiving your order. It is the customer’s responsibility to double check the spelling is correct for personalised products. In the event that you may have missed an error, please send me a message as soon as possible on social media.